Responsible Gaming

Introduction to Responsible Gaming

At The Farm Garden, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to understand that the house always has a mathematical advantage.

Playing should be fun and enjoyable. If it stops being fun, it's time to take a break.

Age Verification

Gambling is only legal for individuals who are 18 years of age or older in the UK. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before engaging in any gambling activity on Mystake or any affiliated casino.

We do not permit access to gambling services for anyone under the legal age. If you are under 18, please do not attempt to register or play.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs, please seek help immediately:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money meant for essential expenses (rent, bills, food)
• Hiding your gambling activity from family or friends
• Experiencing mood swings related to gambling wins and losses
• Increasing the amount of time or money spent gambling
• Neglecting work, school, or personal relationships due to gambling
• Lying about the extent of your gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to gamble or to cover gambling debts
• Unsuccessful attempts to cut down or stop gambling

Self-Help Tools & Controls

Mystake provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gambling session
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Session Time Limits: Automatically end your session after a set period
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (ranging from days to years)

We encourage you to use these tools proactively. For assistance setting up any of these controls, please contact Mystake customer support.

Support Organisations & Resources

If you or someone you know is struggling with gambling, help is available. The following organisations offer free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all UKGC-licensed operators
• Gamblers Anonymous – Free peer support meetings across the UK
  www.gamblersanonymous.org.uk

International Resources

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for problem gambling

Take Action Today

If you are concerned about your gambling, or if someone you know is struggling, please reach out for help now. There is no shame in seeking support – gambling disorder is a recognised health condition, and treatment and support are available.

Remember: Asking for help is a sign of strength, not weakness. The organisations listed above are here to support you, and all services are free and confidential.

If you need to exclude yourself immediately, please contact Mystake customer support or use the GamStop national self-exclusion scheme.